Orders typically ship within 1-2 business days from the time your order is received. Please note that weekends do not count as a shipping day. Our cut-off time for processing Next Day (Overnight) or 2 Day shipments is 10:00 AM EST.
It depends on where you are. We process orders within 1-2 business days and ship them as soon as possible. Once packages are processed it will take 2-6 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use USPS and Fedex in the USA and local courier partners for last mile delivery with international orders. You’ll be asked to select a delivery method during checkout.
Yes, we ship all over the world. We are based in New Jersey, USA. Shipping costs will apply, and will be added at checkout.
We offer a spacial flat rate economy international shipping cost of $9.99 to $19.99 depending on the weight worldwide with estimated delivery of 14-21 days after package leaves USA.
We do not personally pay for import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the responsibility of the buyer.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. If your order was placed within 30 days, please refer to our returns center located here to return, or exchange the item: RETURN CENTER
Our products are covered by a 90 day warranty from the day they were bought, when used under normal conditions and for the purpose intended. We recommend 1 card per slot and not to over stuff any pockets. If you do put more cards in there than recommended, the leather can stretch out of shape and put undue stress on the stitching and other materials.
This warranty covers faults in materials and workmanship and doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind.
In order to make a warranty claim, you need to have purchased your Burkley Case through our website.
Items marked as "pre-order" are back ordered items that are being made in our workshops and will be shipped on the announced date. You will receive the shipment notification email once your product has been shipped from our warehouse and is on its way to your delivery address.